The first few times I went to this nail care place, I liked the service. They were very warm to me, they made sure I was well taken care of. And then, my disappointment started to set in the next few times I went. The people would make me wait, while there were two women helping one person. The foot massage was so quick, it didn't qualify for a good pedicure. The tools don't seem as clean as they should be, and that is the most important thing when it comes to getting a manicure and pedicure. They charge extra to use OPI nail polish and it still seems to come off the same time as the other polish. This is one place I would go to only when I am in a hurry and don't have time to go to my regular place downtown. There seem to be a lot of regulars here, I wouldn't make it my own regular nail place.