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West Loop Auto Body - 21 Reviews - 1014 W Van Buren St, Chicago, IL - Auto Body Repair Reviews - Phone (312) 491-0910

West Loop Auto Body

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1014 W Van Buren St
Chicago, IL 60607
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(312) 491-0910
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Main categories:

Auto Body Repair

Related categories:

Automotive , Auto Repair & Service

Reviews

( 18 )
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Best

West loop is a great place i did not want to take my car there but i did and am glad i did, the service there was great, the repairs look unbelievable my car was back the way it l...

Worst

I had a car accident in Aug 2008 on my 5 month old HONDa Accord with just 5000 miles on it and took my cars after reading good reviews from these websites. Cons: Take a long t...

West loop is a great place 12/27/2015

West loop is a great place i did not want to take my car there but i did and am glad i did, the service there was great, the repairs look unbelievable my car was back the way it look before my accident , my car was done when they told me it would be and they also took care some additional damage at no charge to me, ...... west loop now has my business. more

West Loop keep rocking !!!! 12/22/2015

I went to this shop because a friend told me they knew someone who went there and had work done and said it was reasonable and great quality. I normally just go where my family goes for service but let me tell you, they blew me out of the water. The customer service I received was like nothing I ever experienced. The staff was beyond welcoming and offered me so many options for repairing my truck. Demetrius, Raymond, and Ryan were like my old friends. So then I felt ok if their this good something must be up, maybe the repairs were mediocre or something but was I surprised. They made my old truck look like it was showroom quality again. I had 3 previous estimates to repair all my old dents and rust ranging from $5000-$6000. I was told how much of a difficult job it would be and it would take at least a month to complete by the other shops. West Loop not only got it done in 2 1/2 weeks but for $4000. I was astounded I must say. Superior quality and very reasonable who wouldn't want that. Unfortunately my wife had a run in with a dumpster so I'll definitely be back sooner than I thought, she must be in cahoots with them lol. West Loop keep rocking !!!! more

I could tell they were honest and not way over priced 12/17/2015

OK, We've had our car for about five months now and though we bought it used with a lot of miles. But we've never had any trouble with it at all. All of a sudden out of the blue it would just die when driving it down the street. Worst part about it, is it would stop at around 50 mph So it wasn't like I could just pull over. It was always on the express way or Lake Shore Drive. I took it to an auto shop on the north side which shall remain nameless. They took my car for three days and charged me almost $1,000.00 for all of these readjustments that they supposedly made. One week later, It died again. Someone we met refered us to West Loop Auto and told us they had a good experience there. We went there expecting to shell out another $1,000 and lose our car for another half a week. They found the issue (apparently a minor one) in about an hour and fixed it for under $150 My experience with them was brief and I didn't learn all that much about them, but I could tell they were honest and not way over priced more

I've never been treated so well anywhere! 11/25/2015

Except for having to actually pay for the service, WLAB makes the process a pleasure. I've never been treated so well anywhere!!!! A++++++++ more

All I have to say is WOW!! 11/22/2015

Wow! All I have to say is WOW!! I especially appreciated the loaner car and the detailed explanation of the problems with my car. I will recommend their services to all my friends and family!!! One of a kind business - you will not go wrong with them!!! more

Just picked up my car from West Loop on S. Morgan and it was great. 11/19/2015

Just picked up my car from West Loop on S. Morgan and it was great. One minor item at final inspection but they had me wait about 15 minutes and took care of it with no hassle. Final bill matched the estimate and the special "pearl" paint was also a perfect match. It was ready when they said it would be and everyone was friendly and attentive. The only small gripe was that it seemed like the estimator wanted to include some stuff I didn't really need (I was paying out of my own pocket) but he let me watch the screen as he prepared it and explained each item and answered my "why" questions so I avoided that extra cost. more

These guys are the best in my world 11/16/2015

I gotta say, these guys are the best in my world. My Subaru needed to pass inspection. For 6 months I'd been trying to get the check engine light off. Kept taking it to the same guy who kept ripping me off and not fixing the problem. Then tried Midas, who said they could fix it- for 2k (new catalytic converter needed). Time was running out- needed my emissions sticker and no prayer of finding 2k. Wandered by West Loop, explained what was going on, and lack of cash. They fixed it well enough to pass inspection, charged me $200, AND cleaned the car inside and out! Hallelujah! The mechanic even came out to explain exactly what he had done so that I understood it. What a nice change from the thief I had been seeing before. In the end, I still need anew catalytic converter (check engine light eventually came back on) but when I do scrape the money together I will bring it to West Loop, who has earned my loyalty (and told me they'd charge n more like 1k for the catalytic converter). more

West Loop Auto Body exceeds expectations again 11/11/2015

West Loop Auto Body exceeds expectations again. Excellent customer service (big nod to Janet who is wonderful). more

Listen, this place will give you the serrvice that you can afford. 9/16/2015

Listen, this place will give you the serrvice that you can afford. Meaning if your budget is tight and the insurance won't pick up the cost, then let them know and they will give you some short cuts and cheaper options. Point blank, not many worthwhile body shops out there so be aware. more

This is officially 'my car place' now. 9/11/2015

I registered on Yelp just to write this review. I've had horrible luck with cars over the past few years (3 accidents + 3 other major repairs on 3 different vehicles) so I've visited West Loop more than anyone should have to visit an Auto Repair shop. Despite the awful circumstances each time I've had to go there, the folks at West Loop have been nothing but spectacular. Its great to be able to deal with a place that takes care of things quickly and professionally with no drama. They even have an Enterprise rental car on site. This is officially 'my car place' now. more

I would go there again. 9/3/2015

I drive a Toyota and my dealer Grossinger referred me to West Loop. I am very attached to my car and from the start the fine people at West Loop treated me great. They are really a reflection of good business. They worked well with my insurance and cleaned up my car nice for me. When I got it back they explained everything they did and told me about the warranty. I would go there again. more

They offer shuttling services too which is nice! 8/6/2015

The staff is very honest and friendly here! This is one of the best autobody shops in the city.. Its convenient to get to and they do a thorough job.. their waiting room is really clean and comfortable unlike some other places where you feel gross just sitting there! They offer shuttling services too which is nice! more

I highly recommend them! 6/21/2015

Had my car for two weeks ... brand new ... ruby red toyota ... damn valet bangs it into a wall ... grrrrrrrrrr ... West Loop turned a very miserable experience ... into a positive ... I was very concerned about the car color ... Drew, the owner showed me their state of the art paint computer whichs mixes the paint to the exact specs of the manufacturer ... no guessing ... it matched perfectly ... yeah ... And as an added bonus I received a beautiful red rose to match my car ... great service, great professionals ... highly recommend them ... esp for women ... Deb more

I will definitely be using their services again. 6/17/2015

I give West Loop Auto Body a 10 for the great service they provided. The Staff there was very polite and professional. I will definitely be using their services again. It is hard to find a good shop now a days. more

West Loop is the first place we'll go. 5/25/2015

After an unfortunate encounter with a tight parking garage, we had a serious scrape that needed to be repaired. We worked with Ryan and he was incredibly helpful- faxes quotes when and where we needed them and worked with us to keep the price under the insurance threshold. Then, as the work was being performed they found additional damage that they photographed, e-mailed, and clearly explained what needed to be done and what the cost would be. And best of all, they had the car done in the time they said it would be done in. Everyone at the shop was really polite and helpful. Hopefully we won't have to come back, but if we ever need any work done, West Loop is the first place we'll go. more
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Additional information

  • Neighborhoods:

    Near West Side, West Side
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