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West Geauga Veterinary Hosp - 1 Reviews - 12498 Chillicothe Rd, Chesterland, OH - Specialty Animal Services Reviews - Phone (440) 701-6023

West Geauga Veterinary Hosp

12498 Chillicothe Rd
Chesterland, OH 44026
(440) 701-6023
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I really enjoy the professional staff and feel that Dr. Pappas is one of the kindest vets I have ever met. She has a wonderful bedside manner and obviously adores animals. That sa...

Editorial review from Citysearch 3/9/2014

On March 6, 2014, I took my 3 day old miniature piglet and her sibling to the West Geauga Veterinary Hospital. She had been born the runt of the litter and was not able to nurse so I had been bottle feeding her around the clock. I was taking her to the vet for an iron injection that is recommended for at risk piglets. Her sibling was coming along to keep her company. \r \r My piglet was weak but she was taking in the feedings slowly and consistently. She had begun to show normal signs of suckling.\r \r I began explaining the steps I had taken to ensure the best care I could give my piglet. Dr. Pappas admonished me for consulting with Ohio State University veterinarians about the use of antibiotics and other concerns I had about her ongoing care. I had consulted with them for a second opinion not only because they are knowledgeable but also because the staff at Dr. Pappas’ office has little experience with these piglets. It was painful to be admonished and made to feel stupid.\r \r My piglet was then weighed, given fluids, the iron injection and an antibiotic injection for possible pneumonia. This was more than I had planned and was very stressful for my piglet. Dr. Pappas then said it was necessary for all piglets to have an iron injection and she proceeded to give the sibling an iron injection as well.\r \r Dr. Pappas then suggested tube feeding because she said I needed to increase the amount Petunia was consuming at each feeding. After discussing the procedure I decided I did not want to do this. Dr. Pappas decided to give her one tube feeding at the office. She brought in what looked to me like an enormous rubber tube and syringe. I asked about the large size of the tube and she said the large size was necessary.\r \r The tube was lubricated and slowly inserted into my piglet s tiny body. Dr. Pappas reached a point where the tube would not go in any further and pulled it out. She suggested that the young assistant give it a try. The assistant inserted the tube and reached a point where it did not go in smoothly but she did not stop; she pushed past that point. The food was then administered through the tube. Within moments my piglet was dead. There was blood on the cloth and blood was coming out of her nostril.\r \r I was in a state of shock and disbelief.\r \r It was clear that the procedure killed Petunia. I said this to Dr. Pappas and would have said this to the assistant but she disappeared the minute blood was noticed on the cloth. The only comment from Dr. Pappas was that the procedure was done clinically correct and that Petunia was most likely going to die anyways.\r \r I was then left in the office by myself. I wrapped Petunia in the cloth and held her against me inside my winter coat. I gathered up the warming box in which her sibling was nervously waiting and left the room. \r \r The office was silent. No one said a word to me as I left for home devastated by the terrible and unnecessary loss of my piglet. more

Editorial review from Citysearch 10/10/2013

I had a runt of the litter kitten who had fleas when I got her. Due to the fleas she was under weight and anemic. The kitten stopped eating and I took her to the West Geauga Veterinary Clinic. After 2 days I took her home and followed the instructions given to me. The kitten became worse again and my husband immediately took her back to the clinic. He was notified the the bill would be over $400 (we had paid $300 2 days prior). Knowing it would be a financial strain on our family he chose to turn the kitten over and relinquish his rights. But, it was MY kitten and when I went in to pay (and take the kitten to another facility) they refused because my husband (who was NOT the kittens owner) had turned her over. I went in every day and they called the humane society on me, refusing to give me MY kitten and take it to another facility. I was told that a vet tech had ""taken a liking to the kitten and had take it home with her!"" I am seeking legal action to get my kitten back but would warn anyone to stay away from this facility. They are a disgrace to good veterinarians across this country and I would highly recommend the Kirtland Veterinary Hospital which is a short distance from West Geauga. There, people are treated with dignity and respect and this situation would never had happened if I would of only known it at the time of emergency. more

Great vets...terrible secretaries 7/27/2011

I really enjoy the professional staff and feel that Dr. Pappas is one of the kindest vets I have ever met. She has a wonderful bedside manner and obviously adores animals. That said, I feel that the secretaries need major attitude adjustments. There are a few who come across as almost hostile at times and this alone makes the experience not worth it. The younger staff members are all very nice and super friendly but a couple of the older women who work behind the desk are just NASTY! Wish they would be a bit more friendly and courteous to customers. more
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Owner Message

  • We at West Geauga Veterinary Hospital are committed to providing your pet with the best possible care. Dr. Pappas, Dr. Stone, and the staff at the West Geauga Veterinary Hospital know how important your pet is to you and your family. The human-animal bond is a thing to be treasured. We promise to devote all our skills and compassion to your pet's care. We will give you our best advice and diagnosis, treatment, and wellness care, and work with you to see that your pets stay happy and healthy! M-W-TH-7:00AM-7:00PM-W-F-7:00am-5:00pm-SAT.7:00AM-1:00PM. We offer complete medical,surgical,diagnostic,dentistry,and pharmacy services. Puppy/kitten wellness/vaccination visits. Annual physicals,vaccines,heartworm,and fecal testing. Weight loss strategies for pets. Boarding,Bathing. Therapy Laser. Exams and treatment of birds,reptiles,pocket pets,ferrets,hedgehogs,mini-pigs,chinchillas,rabbits,sugar gliders,etc. Bird wingtrim,nailtrim,and beaktrims,mini-pig tusk and hooftrimming. Healthy Senior Pet Screening. Orthopedic Surgery. Blood Pressure,EKG,Eye Pressure. Diagnostic radiographs,including OFA hip x-rays to rule our hip dysplasia. Dental prophylaxis,polishing,fluoride treatments,Ora-vet sealant,surgical tooth sectioning and extractions and oral gum-flap surgery. General surgery--spaying,neutering,declawing. LASER surgery--decreased pain,bleeding,inflammation,and infection. Soft tissue surgery--eyelids,entropion,bladder stones,tumors,exploratories,c-sections,anal sac removal,lacerations,abscesses Pain management for arthritis,post-surgery,cancer. Casts and splints and bandaging. Reproductive work--artificial insemination,fertility. Behavioral consultations on separation anxiety,senility,litter-box problems. Allergy and dermatology problems. Prescription flea control-Capstar,Frontline,Revolution,Sentinel,Program injections(cats). Stocked pharmacy of many drugs,including Rimadyl,thyroid,heartworm control,wormers,antibiotics.

Additional information

  • Hours:

    Mon-Tue 7am-6pm, Thu 7am-6pm, Wed 7am-5pm, Fri 7am-5pm, Sat 7am-1pm
  • Payments:

    Discover, Master Card, Visa, American Express