West Geauga Veterinary Hospital

id: 29290942
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12498 Chillicothe Rd
Chesterland, OH 44026

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(440) 729-9584
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I really enjoy the professional staff and feel that Dr. Pappas is one of the kindest vets I have ever met. She has a wonderful bedside manner and obviously adores animals. That sa...

Editorial review from Citysearch 3/9/2014

On March 6, 2014, I took my 3 day old miniature piglet and her sibling to the West Geauga Veterinary Hospital. She had been born the runt of the litter and was not able to nurse so I had been bottle feeding her around the clock. I was taking her to the vet for an iron injection that is recommended for at risk piglets. Her sibling was coming along to keep her company. \r \r My piglet was weak but she was taking in the feedings slowly and consistently. She had begun to show normal signs of suckling.\r \r I began explaining the steps I had taken to ensure the best care I could give my piglet. Dr. Pappas admonished me for consulting with Ohio State University veterinarians about the use of antibiotics and other concerns I had about her ongoing care. I had consulted with them for a second opinion not only because they are knowledgeable but also because the staff at Dr. Pappas’ office has little experience with these piglets. It was painful to be admonished and made to feel stupid.\r \r My piglet was then weighed, given fluids, the iron injection and an antibiotic injection for possible pneumonia. This was more than I had planned and was very stressful for my piglet. Dr. Pappas then said it was necessary for all piglets to have an iron injection and she proceeded to give the sibling an iron injection as well.\r \r Dr. Pappas then suggested tube feeding because she said I needed to increase the amount Petunia was consuming at each feeding. After discussing the procedure I decided I did not want to do this. Dr. Pappas decided to give her one tube feeding at the office. She brought in what looked to me like an enormous rubber tube and syringe. I asked about the large size of the tube and she said the large size was necessary.\r \r The tube was lubricated and slowly inserted into my piglet s tiny body. Dr. Pappas reached a point where the tube would not go in any further and pulled it out. She suggested that the young assistant give it a try. The assistant inserted the tube and reached a point where it did not go in smoothly but she did not stop; she pushed past that point. The food was then administered through the tube. Within moments my piglet was dead. There was blood on the cloth and blood was coming out of her nostril.\r \r I was in a state of shock and disbelief.\r \r It was clear that the procedure killed Petunia. I said this to Dr. Pappas and would have said this to the assistant but she disappeared the minute blood was noticed on the cloth. The only comment from Dr. Pappas was that the procedure was done clinically correct and that Petunia was most likely going to die anyways.\r \r I was then left in the office by myself. I wrapped Petunia in the cloth and held her against me inside my winter coat. I gathered up the warming box in which her sibling was nervously waiting and left the room. \r \r The office was silent. No one said a word to me as I left for home devastated by the terrible and unnecessary loss of my piglet. more

Editorial review from Citysearch 10/10/2013

I had a runt of the litter kitten who had fleas when I got her. Due to the fleas she was under weight and anemic. The kitten stopped eating and I took her to the West Geauga Veterinary Clinic. After 2 days I took her home and followed the instructions given to me. The kitten became worse again and my husband immediately took her back to the clinic. He was notified the the bill would be over $400 (we had paid $300 2 days prior). Knowing it would be a financial strain on our family he chose to turn the kitten over and relinquish his rights. But, it was MY kitten and when I went in to pay (and take the kitten to another facility) they refused because my husband (who was NOT the kittens owner) had turned her over. I went in every day and they called the humane society on me, refusing to give me MY kitten and take it to another facility. I was told that a vet tech had ""taken a liking to the kitten and had take it home with her!"" I am seeking legal action to get my kitten back but would warn anyone to stay away from this facility. They are a disgrace to good veterinarians across this country and I would highly recommend the Kirtland Veterinary Hospital which is a short distance from West Geauga. There, people are treated with dignity and respect and this situation would never had happened if I would of only known it at the time of emergency. more

Great vets...terrible secretaries 7/27/2011

I really enjoy the professional staff and feel that Dr. Pappas is one of the kindest vets I have ever met. She has a wonderful bedside manner and obviously adores animals. That said, I feel that the secretaries need major attitude adjustments. There are a few who come across as almost hostile at times and this alone makes the experience not worth it. The younger staff members are all very nice and super friendly but a couple of the older women who work behind the desk are just NASTY! Wish they would be a bit more friendly and courteous to customers. more
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Owner Message
  • The veterinarians and staff at West Geauga Veterinary Hospital are ready to provide your pet with cutting edge veterinary medical care. From wellness exams and vaccines to advanced diagnostics and complex surgical procedures, your dog, cat or ferret will receive high quality care at our hospital.

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