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West County Radiology Group, Inc. - 1 Reviews - 11475 Olde Cabin Rd Suite 200, Saint Louis, MO - Doctors Reviews - Phone (314) 991-8200

West County Radiology Group, Inc.

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11475 Olde Cabin Rd Suite 200
Saint Louis, MO 63141
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(314) 991-8200
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This company took advantage of a bad situation, insulted, and harassed me. When I asked them to rectify the issue they further degraded me. I had contacted the Account Specialist...

Terrible business practices 1/13/2012

This company took advantage of a bad situation, insulted, and harassed me. When I asked them to rectify the issue they further degraded me. I had contacted the Account Specialist at West County Radiology her name was Amanda. I was seeking to discuss an outrageously large bill that I had received from them. Amanda the Account Specialist was very unprofessional and nasty. When I asked for her job title she said,""why do you want to know"". This woman behaved as if she was a child on a power trip. When I told her about my situation and the outrageous bill that their company forced upon me, she told me she has had the same experience in life as me, and that she has 3 kids of her own, and she takes care of them on her own and she still pays her own bills. I believe Amanda was trying to imply for me to ""man-up"" and just pay this bill, that I feel I do not owe. Well Amanda, I pay my bills and the only delinquent account I have on credit report is this outrageous bill. Amanda you are wrong for your behavior and the way you represent your company and the doctors in it. I can guarantee if you received a bill for $2000.00 that you felt was unjust and forced upon you, you would have the same, Probably worse (based on your nasty attitude) apprehension to pay the bill. Where is your decency and professionalism when you deal with a person, remember that life and your job is not about a commission or a bonus. I pay my bills, that are legitimate, and I do not pay thieves just because they hold my credit at ransom. This bill will get resolved, and I will make sure you get the notoriety you seek. After filing a complaint with the BBB I could see that there are others that this woman Amanda has caused problems with. Gabriel Foehner more
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West County Radiological Group strives to be the leader in providing appropriate, high quality, cost effective diagnostic imaging services which meet the needs and expectations of our patients.

Owner Message

  • Welcome to West County Radiological Group (WCRG), the area's imaging experts. Since 1969 we have been serving Saint Louis County and the surrounding area through our partnership with  Mercy Medical Center in St. Louis and Mercy Hospital in Washington, Missouri as well as their affiliated imaging centers. We are the largest private radiology practice in the area with 34 physicians. We provide our patients with radiology services, nuclear medicine services and radiation oncology services. WCRG also has a fully staffed medical physics group serving a variety of facilities throughout the State of Missouri.


     


    All of our physicians are certified by the American Board of Radiology and belong to the American College of Radiology (ACR). The group has more fellowship-trained subspecialists than any other institution in the area, with the exception of a local teaching hospital. Many of our physicians have served and are currently serving in executive leadership roles in state and local medical organizations in an effort to preserve the quality of healthcare.


     


    West County Radiological Group is a hospital-based radiology group. The radiologists do not own any imaging centers or imaging equipment. Therefore, we have no conflicts of interest that would encourage us to suggest any unnecessary follow up studies. We treat our patients just like we would like to be treated; with courtesy, respect, and understanding. Our goal is to get results to the referring physicians within a matter of hours if a routine study is ordered, and within minutes if the situation is more critical. We work with our hospitals to ensure that these studies reach the referring physicians' offices promptly.


     


    If you do not have health insurance, please contact our billing office at 314-991-8200 or toll free at 1-800-449-6145, and we can help you make payment arrangements. We do accept both Mastercard and Visa. Once your insurance makes a payment and/or adjustment for the services performed, we will transfer the account to patient responsibility and begin mailing out statements.

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    • Body Imaging Specialists


    • Breast/Women's Imaging


    • General Diagnostic Radiology


    • Interventional


    • Musculoskeletal Imaging


    • Neurointerventional Radiology


    • Neuroradiology


    • Pediatric Imaging


    • Radiation Oncology

Additional information

  • Hours:

    Mon-Fri 8am-5pm ; Sat Closed ; Sun Closed
  • Payments:

    Master Card, Visa
  • Neighborhoods:

    Saint Louis
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