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West Coast Appliance & Furniture - 71 Reviews - 6439 Crater Lake Hwy, Central Point, OR - Electric Appliances Sales & Services Reviews - Phone (541) 507-9138

West Coast Appliance & Furniture

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6439 Crater Lake Hwy
Central Point, OR 97502
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(541) 507-9138
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Reviews

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Best

knowledgeable clerk, ease of purchase, rapid delivery

Worst

We are first time buyers at West Coast Appliance. In October 2012 West Coast was having a sale on appliances so on a Saturday morning my husband and I went into the store found a...

great 8/9/2011

My family experience was great they have great way of helping people. more

courteous and careful when repairing 8/8/2011

The service department is knowledgeable, reliable, consistent, courteous and careful when repairing, delivering or setting up appliances and furniture. In addition, they arrive at your home when they say they will! The office staff are patient and knowledgeable in establishing payment plans. There is no reason for me to purchase goods that West Coast carries, anywhere else. What I get at West Coast from Carl and his entire staff, can not be bought. It is simply fair trade brought about by character and integrity. I always get the best end of the deal! THANK YOU WEST COAST! more

knowledgeable clerk 8/3/2011

knowledgeable clerk, ease of purchase, rapid delivery more

It was good 8/1/2011

It was good more

It was fun 7/28/2011

It was fun shopping there... more

I have purchased my appliances 7/26/2011

I have purchased my appliances, TV's and accessories from West Coast for over 20 years. Most of these item's I have bought sight unseen and I have never regretted my purchase. Carl Humphries, (West Coast Owner) is a man of great and indisputable character and cultivation. He has guided me through each purchase, by informing me when I'm spending more than I need to and when I'm selecting a product that will not serve me well. I do not think of Carl and his associates as "sales people" but rather, friends I can count on from purchase to delivery. more

good service 7/15/2011

good service more

Honest and reliable 7/14/2011

Honest and reliable more

very knowledgeable 7/13/2011

very knowledgeable more

great selection 7/11/2011

great selection more

I always felt she was doing her best 7/1/2011

Karen listened carefully and always responded in a timely, professional manner. I always felt she was doing her best more

resolving customers' challenges 6/30/2011

feel very good about your service department's commitment to resolving customers' challenges more

Mr. Humphries took the time to explain all about the new dishwashers. 6/28/2011

Mr. Humphries took the time to explain all about the new dishwashers. He gave us some samples of the suggested dishwasher soap. A few days later Mr. Humphries called to see how things were going. more

All Personnel! Thank you for the excellent service, both sales & delivery. 6/23/2011

All Personnel! Thank you for the excellent service, both sales & delivery. more

were awesome professionals 6/3/2011

Jim and Jeremy were awesome professionals & greatly appreciate them. Told all friends that buying at West Coast is like going to Nordstrums & buying an expensive pair of new shoes!! Thank you more

I was in the market to buy a dryer 6/2/2011

I visited your store for the first time this last saturday the 28th of may. I was in the market to buy a dryer.. That is when I met Romana. She is one fantastic Sales Consultant. Within 20 seconds of walking into your store, Ms. R walked up and introduced herself and asked if there was anything I might like to see or if I would like to walk around and see the store. I wound up buying a washer, a dryer, and a dishwasher. I haven't had a shopping experience like that in years. Not only was it very comfortable Ms. R was very well informed on your merchandise, and made the whole thing kind of exciting. I have received NO KIND of service like that in any other store in a long time. She not only made me satisfied customer, she has made me a long time customer. The next time I need a new appliance, and my stove is getting old, I know where I will Shop. You have a real professional there, I hope you realize it and compensate her appropriately, also I would highly recommend that all new sales reps be assigned to work with Ms. R for awhile so her kind of customer service gets passed on. more

THANK YOU WEST COAST 5/20/2011

I have purchased my appliances, TV's and accessories from West Coast for over 20 years. Most of these item's I have bought sight unseen and I have never regretted my purchase. Carl, (West Coast Owner) is a man of great and indisputable character and cultivation. He has guided me through each purchase, by informing me when I'm spending more than I need to and when I'm selecting a product that will not serve me well. I do not think of Carl and his associates as ""sales people"" but rather, friends I can count on from purchase to delivery. The service department is knowledgeable, reliable, consistent, courteous and careful when repairing, delivering or setting up appliances and furniture. In addition, they arrive at your home when they say they will! The office staff are patient and knowledgeable in establishing payment plans. There is no reason for me to purchase goods that West Coast carries, anywhere else. What I get at West Coast from Carl and his entire staff, can not be bought. It is simply fair trade brought about by character and integrity. I always get the best end of the deal! THANK YOU WEST COAST! more

Such peace of mind 5/19/2011

Hi Rush, I haven't seen you out at the ballroom for a while, so I thought I'd email instead. Don't know if you heard about our refrigerator dying last fall (the one we bought when we built our house... only two years old at the time). Anyway, it was out of warranty and completely dead. We tried to have it repaired unsuccessfully, and then we tried to get some compensation from Whirlpool for selling us a real lemon. Two authorized repairmen and Whirlpool National's technicians agreed it was unreparable. After several months (yes, really!) of unsuccessful and unpleasant negotiations with Whirlpool, we finally got fed up and went to the dealer, WC Appliance, to ask for help. The owner, Carl Humphries, and the sales manager, whom you know, Robert Young, went to bat for us personally. They finally negotiated a reasonable buy-back deal with Whirlpool. Just wanted you to know that we appreciated WC Appliance, so you can tuck that away in your file when deciding who to send your clients to. We're very happy with our new Frigidaire and our 5&10 year warranty. Such peace of mind! Hope you're well more

Bill G was especially helpful 5/16/2011

Got a house full of appliances of various brands (to fit very specific space limitations) from WCA and was pleased with service and price as well as extended warranty package. Bill G was especially helpful. more

price was excellent 5/12/2011

Great as usual. All information given was correct and the price was excellent. more
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West Coast Appliance and Furniture

Owner Message

  • Our Commitment

    Since 1980, West Coast Appliance has dedicated themselves to providing our customers who use our products and service the BEST VALUES available. We always treat our customer honestly and fairly. Our goal is to continue to grow so that we may add other products and services in order to better serve our customers, employees and the community projects we support. We are you Neighborhood Expert!

    Help Us In Supporting These Fine Organizations

    Access, Westside Compassionate Ministries, Salvation Army, Men and Women Gospel Mission, Rogue Valley Pregnancy Resource Center, Magdalene Home St. Mary's School, Grace/Cascade Christian Schools, Coats for Kids, Child Development Centers, Goodwill Industries, North and South Medford High School, Crater High School Phoenix High School, Butte Falls Scholarships, St. Vincent DePaul, Head Start, Providence Hospital, Britt Festivals, Veterans Pow-Wow, Southern Oregon University, Muscular Dystrophy, Search and Rescue.

Additional information

  • Hours:

    Sun 10am-5pm, Mon-Sat 9am-6pm
  • Payments:

    Master Card, Visa
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