Very disappointed with WF. Applied for FHA loan this summer. Not only was our loan representative, who was described as an FHA specialist, over-promising and under-delivering, he also was unaware of many of the FHA guidelines. Turntimes in UW were quoted to be 24-48hrs, and turned out being 44 DAYS.
Loan ended up being denied and when asked why, was told that it was due to FHA guidelines that Wells couldn't negotiate with and with further investigation discovered that an FHA case wasn't even opened on the loan and that it was Wells that denied the loan for reasons that should have been presented to us on day 1.
Sadly, we are very disappointed with the degree of negligence and unprofessional experience we had with this lender. We have nothing redeeming to say of this company or the people that work at this branch. Would recommend taking business else where.