In general I've been a satisfied Wells Fargo customer. However, this particular Wells Fargo branch is ABSOLUTELY TERRIBLE!!!! Two of the managers who work there are two of the rudest and most condescending people I have ever had the displeasure of working with. They would not cash a check for me despite the fact that I have had an account with them for over 20 years - they said it was Wells Fargo Policy. When I asked them to show me the Wells Fargo policy that says customers cannot cash validly negotiated checks they would not show me the policy. In fact one of them said ""Why should I take the time to show you the policy."" And I said, ""Because otherwise how do I know you are not just making this whole policy up as an excuse to not help me."" He said he would not show me the policy and if I did not like it he could close my account for me. I went to the Wells Fargo up the street and they cashed the check with no problem and once they verified my ID and account holder status, cashed my check with a smile.