If this is ""wedding in houston"" where you can register, I am absolutely disappointed, you should work on your follow up with clients and don't call them 2 weeks later and also you should work on identifying yourself with you clients situations and apologizing if there is any incident, not just send impersonal emails if you have already a phone number. It seems like you don't care about you clients. Brides I would not register with this wedding site be careful because if you do have a situation or question ""weddings in houston"" don't really care as long as you stay registered. Also ""weddings in houston"" likes to hand out gift certificates from different vendors and if the vendors don't except them a few weeks later and you try to call weddings in houston since they were the one who handed you out the certificate you will get an email stating that it is not their problem, and not even an apology. Shame on you too, but what can we expect from a company which doesn't care about it's clients and recommends vendors to it's clients which are worse than ""weddings in houston"" is.