Wayne County Ford

just had the best experience purchasing a 2013 Ford F-150. Pricing that no one could come cllose too, service above and beyond what you would expect.thanks to everyone at Wayne County Ford, especially Howard and Carl. more

In the defense of Wayne County Ford. I know there is always two sides to every story. When An 18 year old boy purchases a car on a Friday. ( A high Performance Car, or to an 18 year old a Race car) on a Friday, and puts 800 miles on it in one weekend running the car so hard the tires were burnt off of it. I wonder what had happened. Maybe we ran the rpms to high and blew the turbo off of the car. So when a mature 54 year old women or ""old Lady"" As was stated, entered a place of business screaming like a two year old, the first thing to do would be to stay calm and collective, which to some I suppose may seem to come off as arrogant? And I am sure Wayne County Ford is very sorry for the inconvenience this has caused a valued customer. Further more my understanding is the vehicle was repaired, and to this day has not had a problem. And not a penny was taken out of the customers pocket for any repairs that were performed. Sounds to me like Wayne County Ford did everthing they needed to do to try and satisfy this customer. I guess the old saying goes something like.....you cant please everybody. Although I know Wayne County Ford gives a 110% to do satisfy every customer! more

My son bought a car from Wayne County Ford we made sure he got a warranty. However, 3 DAYS later when we discovered the car had a list of problems Wayne County Ford will not honor the warranty. When buying the car we specifically made sure what items would be covered and the sales rep assured us that the items were covered. We contacted Wayne County Ford and they asked us to drop the car off for them to take a look at it. I went over to take pictures of the car and needed a photo of the underbody of the car. Went over at 8:30am and asked to take photos. I asked if they could put the car on a lift and Chad said they couldn't. So at 54 years old I had to crawl on the garage floor to get these photos while the mechanics stood at the desk and watched an old lady crawl around on the floor. What kind of dealership would treat a customer so badly...Wayne County Ford, but it doesn't end there. After having the car for 3 days the sales manager Josh said they were not reparing anything and to get the car off the lot they had wasted enough time on this car. When I asked them to honor the warranty they said no. Apparently the consumer has no rights and Wayne County Ford can simply deny your warranty for any reason so don't be so quick to buy from Wayne County Ford, before they get your money they are friendly and helpful, once the sale is completed you're on your own and treated with disrespect and arrogance. Please be careful if you are considering a purchase at Wayne County Ford. It might be best to look elsewhere for a car. more