These people are the 'Art Van' of pool stores. They could not or would not provide real pricing on their products. Never could get a straight answer from the two people we spoke with. Examples: Both people said that the posted 'Standard Pricing' is wrong and 'don't worry about that'. When we asked to see a sales brochure or flier, they didn't have one. When we asked if the price quoted was 'regular pricing' or a sales price, they indicated it was there 'best price'. When we asked for some way to verify this really was their best price they said there was no way to check. Really? You sell pools all year, you can't pull out an invoice from the middle of the season, remove the purchaser info and show the bottom line pricing. This is a shame, the products seem to be of good quality but dealing with people who will not be upfront with pricing does not bode well. If they cannot be honest with pricing, will they deliver on time, will they honor a warranty, will they recommend useless extras? I just do not feel that this is an organization which treats customers properly. Again, a shame as their products seem to be well made.