The food took so long to be served that my friend's grits had a film over them and my french toast was as dry as a stale baguette. When we asked for a manager regarding the cold food, the manager responded: ""It's brunch, we're busy."" No apology or attempt at resolution. I have never been treated so rudely in a restaurant and with such a bad attitude as I did by this manager. So by conclusion, if you are looking for your meal to be warm/hot when served, or if you are looking for service with a smile, don't consider the Waterfront Hotel an option.
Cons: Food, service