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Watch Company - 5 Reviews - 1625 Chestnut St Ste 112, Philadelphia, PA - Jewelry Reviews - Phone (215) 496-1304

Watch Company

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1625 Chestnut St Ste 112
Philadelphia, PA 19103
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(215) 496-1304
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Jewelry

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Retail Shopping

Reviews

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Best

It is hard to find a quality watch at a good price. However that was not a problem at the Watch Company. I saw so many things I wanted but I had to settle just getting a few thing...

Worst

My experience was very similar to the other reviewer. And, in fact, I think the positive reviews here were written by employees of the store. This place completely ripped me off b...

The Worst! 7/15/2011

My experience was very similar to the other reviewer. And, in fact, I think the positive reviews here were written by employees of the store. This place completely ripped me off by selling me a crappy (but pricey) watch and then refusing to fix it. I would suggest taking your business elsewhere. more

NEVER GO HERE FOR REPAIR. 4/12/2011

I asked for a beveled crystal to replace my broken watch crystal (which was also beveled). I called Watch Co. who said they could do it no problem. I brought the watch in and repeated the question. The clerk at that time assured me they could- they called two weeks later saying the watch was ready. I went to pick up the watch and noticed in did not have the original beveled edge to it. They said they would send it back to the repair person. They sent it back saying it had to go to the original Company store for fixing, and that they did not have beveled crystal to replace it. So I came to the store and asked for a refund at that point because this was not the crystal I wanted. But the clerk said they couldn’t authorize a refund because the manager/owner was not here. I was assured the manager would be in soon that day, and that I would receive a call. I called the following day when I had no callback. The clerk apologized but again said the manager was not in but they would call me. At that point the clerk said I could keep the watch though. I had yet to receive a phone call. I called two days later and finally reached the manager/owner. As the manager got on the phone, he immediately started yelling and berating me- saying I had been ‘harassing’ his staff. He said I had already received the crystal and I could not receive a refund. I told him that I had not asked for this crystal and was not sure why it had been replaced by another style of crystal without my permission. He said he had never heard of ‘beveled’ crystal before and that I was making this up. He said then that I should have gone to the original company, I politely told him that when I called his clerk had said that the watch could be fixed without problems. He did not want to here any of it and said don’t call back and then actually hung up the phone on me. I could not believe this is the way he treated me and accused me of lying and cheating, I WOULD NEVER DO BUSINESS WITH THEM EVER AGAIN. ONE OF THE MOST RUDE AND MEAN OWNERS/MANAGERS. more

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Great Watch 2/13/2006

It is hard to find a quality watch at a good price. However that was not a problem at the Watch Company. I saw so many things I wanted but I had to settle just getting a few things. I got a really nice movado watch for a great price. The staff is helpful and they do not try to get your money. They are good honest people. I will only buy watches at this business. I was a very happy customer. more

Great selection 10/14/2005

I puchased a really nice Swiss Army Watch from the Watch Company as a gift for my husband. I was really happy with the selection and with the sales staff who were extremely knowledgable and helpful. The watch was on sale and I was pleased with the price. Overall, a very good shopping experience. I would recommend this store. more

Great selection 10/5/2005

I puchased a really nice Swiss Army Watch from the Watch Company as a gift for my husband. I was really happy with the selection and with the sales staff who were extremely knowledgable and helpful. The watch was on sale and I was pleased with the price. Overall, a very good shopping experience. I would recommend this store. more
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