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Warren Appliance - 5 Reviews - 337 Main St, Longmont, CO - Home Improvement Store Reviews - Phone (720) 745-5078

Warren Appliance

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337 Main St
Longmont, CO 80501
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(720) 745-5078
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Reviews

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Best

We have done business with Greg for many years ,he is as good as it gets and we will continue to buy all of our appliances from him ,we own a business that uses quite a few applia...

Worst

Although I've had three very positive experiences with Warren Appliance over the last 5 years, my last purchase was a horrible experience and very costly to me. I've lost over ...

customer 11/27/2011

We have done business with Greg for many years ,he is as good as it gets and we will continue to buy all of our appliances from him ,we own a business that uses quite a few appliances and Gregg has never failed us either in repairing or replacing units and he does it like a real business man ,meaning he will be there when he says he will ,he will charge you what he said he will and he always provides us with the kind of service that keeps us coming back Five stars all the way. more

VERY DISAPPOINTING 10/28/2011

Although I've had three very positive experiences with Warren Appliance over the last 5 years, my last purchase was a horrible experience and very costly to me. I've lost over $800 on a used Crosley washer and dryer that I bought from Warren Appliance in May, 2011. They delivered the set to Allenspark and the washing machine latch was broken on delivery. They carried the unit back to Longmont, fixed it and delivered it again (at no cost to me). The washer worked well for two loads, but then it collected water in the drum when it was not in use. We did the steps they recommended and nothing worked. So a rep from Warren Appliance came out, picked up the machine, took it back to the store, fixed it and brought it back to my home. They wanted to charge me over $300 for this service, but since the appliance had not worked properly from its first installation, i held the store responsible for the cost. After this second transport back to the store, the latch broke again. We went to Longmont, bought the part and replaced it. After a few uses, the latch broke again. We ordered the latch by phone and installed it. The latch broke again. I offered to buy a brand new unit from Warren Appliance for $1500 if they would give me credit for the original $800 set. Because they warned me that the new set would have the same latch as my first set, I stipulated that the deal would be done based on my approval of the new unit. They agreed at first, but changed their minds. Instead, they offered to pick up the machines and return my money. I agreed to this. I still trusted the integrity of their word and purchased a new set from Lowes. (which incidentally has worked perfectly from the first minute it was installed. My mistake is that once they got ahold of the washer/dryer set, they said they would only pay me $500 for the exchange price. They claimed that we damaged a good machine. They even sent a lawyer written letter that says that if I sign it, I give up rights to the rest of the money. To get this misery over, I offered to split the difference. Instead of them keeping $300 of my dollars, they would keep $150. They refused. So now here is where we stand: I paid Warren Appliance $800 + for a washer and dryer that never worked. In the month I had it, it was broken over 50% of the time and cost us a lot of inconvenience. They have not returned my money and I have paid another $1600 to Lowes for a new set. I am out $2400 and Warren Appliance not only has my original $800 but they have the old set in their possesion to sell it again for another $800. more

Warren Appliance is great 1/14/2011

I have done business with Warren Appliance for many years. I have had them out to do repairs and installs. They are here when they say they will be and are in and out. If you are up to doing a repair yourself they will help get you through it with the needed parts and advise. I have also purchased new appliances from them. Never an up-sell or trying to get you to buy something you don't want or need. They are my first and only call when needing an appliance repaired or wanting to purchase a new or GOOD used one. Big box stores have nothing on these folks. more

Use these guys!!! 11/4/2010

Excellent service at reasonable prices. Greg came as soon as he could, it was convenient and he didn't try to sell me something I didn't need like some other appliance repair businesses. I won't use anyone else. more

Quality Used Appliances! 3/19/2010

We started using this place when we were young and poor. What we realized is that we had purchased quality used appliances for the fraction of the cost that others were paying and we were saving a ton of money. more
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Owner Message

  • Warren Appliance has been serving Longmont, CO and all of Boulder County since 1971. With a reputation built on honesty and integrity, you can count on us for new appliance sales and professional repair on all major brands. We have a large inventory of new, pre-owned, and reconditioned appliances from leading brands you know and trust. We offer: refrigerators, freezers, washers, dryers, ranges, appliance parts, sales, installation, and service. When you're ready to replace your appliances give us a call. We'll even buy your old appliances that are still in working condition. Payment can be made with cash, Visa, MasterCard, and Discover. Be sure to ask about our outstanding warranty offers. Call Warren Appliance today for details and to schedule your service.

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