I went in for an oil change and a muffler check. They were very nice, I was satisfied with the service.
My big complaint is that I left my car there and they said they would call me when it was done (est. 1 1/2 hr). 2 hours later I called them and they said that they'd been too busy to call me, but that it was done. I went back over and they explained that the muffler did have a problem and parts needed to be replaced. I said "do it" and left again, again they didn't call me.
Had they called me promptly when the oil change and evaluation was done, I could have authorized the parts work over the phone. The whole operation could have been completed within 2 hours, instead of 6.
I'd use them again, but I would know to call back frequently to check on the status of my car.