Call ahead if you expect to have your car worked on at the Covigton SuperCenter. I was in two days in a row with no one available to assist me and only one (1) guy there at all working on oil changes, tires, etc. I spoke with the acting manager ""Jeff"" and made him aware of the situation. He was very professional and said they were painfully aware of the situation and were doing everything in their power to get more techs to work. I would still call ahead to save time.