I was about to go to the ER because the urgent care centers that I knew about were all closed (7:30 PM on Saturday). A quick online search revealed an 8 PM closing time for Northside. I went and thought I'd have to wait since they were probably backed up with a full log of patients, but I was the only one, and was in and out with an expert diagnosis in less than one hour. I told my wife that I had never had such a fast experience at any doctor's office. The front office staff wasn't super friendly but you know what? I could care less. I don't know anywhere I can get in and out a physician's office in an hour (andas a new patient!).
PLUS, even though my insurance co-pay for urgent care is $50, they charged me the office visit rate of $40. I saved $110 and probably 7 hours by going here instead of the ER. Knowing their physicians have been heavily involved in emergency medicine at Northside is also a plus in terms of confidence.
Ffast, accurate, great location/parking, clean and competent. I'm going here from now on. Maybe even switching my PCP!
Pros: Good office hours, FAST service
Cons: Front office staff could be nicer