Dr. Chappel was a fine doctor. I really only spoke with him for about 5 minutes total all 3 times I was there, but...
The office staff is rude and completely uninterested in patient care. I severely broke my hand, arm, and wrist in a different state right before moving to Cary. During the transition of moving and changing jobs, our insurance also changed. To make a long story short, I had to leave my stinky cast on for an additional MONTH until they were sure my insurance would cover the cost of removing it and the additional x-rays necessary. I was also given the option of paying $1400 to get the cast removed and another set of x-rays done. (They would reimburse me the money once the insurance company paid them. Right....) The crazy thing is that I had a letter from the insurance company that this was a LIABILITY claim and that all expenses related to the injury would be covered.
The worst part is that because my arm was in a cast so long, it is 7 months later and there's still hardly any strength in my arm/wrist. I have now switched to being left-handed!
The bottom line is that there are lots of other providers in this area. Go somewhere else!