This shelter is unlike other's I've visited in that it was clean, roomy, and each animal was taken care of fairly well. This is a new facility for them. Mostly volunteer run, I always had help when I needed it while looking for the next addition to our family. Once I found the perfect pet for us, the adoption was quick and affordable.
Though I think they do good work, I do have complaints and concerns. For one, I was never counseled in anyway in regards to the animal I was taking home. Many puppies there are high maintenance breeds and i wish more time was taken in making sure the potential owner understood that so they wouldn't return the dog again after 2 years. I understand this is a time issue. In addition to that, while taking home our new puppy I asked what food he had been on to ensure his tummy didn't get upset once I was home (I was willing to buy their brand for now) and was told they just feed whatever is laying around. Which is why most of the dogs had tummy issues when I was there.
Overall, if you're looking for a dog/cat in the Waco area - please go see the ones at the shelter! So many great dogs to choose from.