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Wackerli Audi-Volkswagon - 21 Reviews - 1400 North Holmes Avenue, Idaho Falls, ID - Car Dealers Reviews - Phone (208) 522-6030
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Wackerli Audi-Volkswagon

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1400 North Holmes Avenue
Idaho Falls, ID 83401
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(208) 522-6030
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Reviews

( 20 )
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Best

Extremely knowledgeable, patient, and helpful team. Great service dept, especially Klaus.

Worst

All reviews seem positive

Thanks 8/9/2011

i got a free shuttle while they worked on my car and i got a 10 % discount for filling up a quick survey on the customer service quality. more

Extremely knowledgeable 8/9/2011

Extremely knowledgeable, patient, and helpful team. Great service dept, especially Klaus. more

The people at Wackerli were really friendly 8/9/2011

and ready to help in any way possible. We traded a 02 Chevy impala for a 08 saturn aura XR and they went over and beyond to get us the best price available. We even got a free service the first time. I recommend Wackerli to everyone more

The service department must have changed 8/5/2011

The service department must have changed --I never saw a Klaus. Furthermore, Mike and Brian are fantastic. I'm a physician, so I'm in the business of diagnostics, and these guys do it incredibly well. I took my car to a small shop where the mechanic reset a check engine code, erased the data, and altered something so that the car no longer started. So, I towed it to Wackerli despite the negative reviews and was amazed by their service. Working without a code, Mike and Brian quickly ran through several possible problems and ended up finding a tiny crack in my fuel pump cap (a complete needle in the haystack). Throughout my interaction with them, they were incredibly professional, courteous and friendly. They recognized that I was in a difficult situation (travelling cross country) and bent over backwards to get me what I needed as fast as possible and for very reasonable prices. I can't thank them enough. more

Brian are fantastic 8/5/2011

The service department must have changed --I never saw a Klaus. Furthermore, Mike and Brian are fantastic. I'm a physician, so I'm in the business of diagnostics, and these guys do it incredibly well. I took my car to a small shop where the mechanic reset a check engine code, erased the data, and altered something so that the car no longer started. So, I towed it to Wackerli despite the negative reviews and was amazed by their service. Working without a code, Mike and Brian quickly ran through several possible problems and ended up finding a tiny crack in my fuel pump cap (a complete needle in the haystack). Throughout my interaction with them, they were incredibly professional, courteous and friendly. They recognized that I was in a difficult situation (travelling cross country) and bent over backwards to get me what I needed as fast as possible and for very reasonable prices. I can't thank them enough. more

Great service 8/3/2011

Great service and installation. more

Very thorough 7/21/2011

Very thorough and professional. Well done! more

Honesty and straightforwardness 7/20/2011

We appreciated his honesty and straightforwardness. Of course, the process seemed to take a long time but Jared and everyone who helped us were very informative. more

Great service 7/19/2011

Great service, good people, great product. more

I felt full confidence in his knowledge of the product 6/21/2011

Brock was so helpful in my purchase of my car. He is very pleasant to work with & I felt full confidence in his knowledge of the product. A true asset to your company. more

What else could you ask for? 6/9/2011

Wackerli Audi-VW is a highly professional dealership. I find them efficient and friendly. Driving an Audi is experiencing luxury and elegance in a solid, reliable and powerful car. If you own one you want it to be properly taken care of. With such great cars it's almost a maniac thing to keep it at its best engine-wise and look-wise. At Wackerli my car is pampered like it was theirs and that's something I greatly appreciate. I had sport cars in the past but I eventually decided to switch to Audi (I have a 3.2 TT) because their cars look so great and are of top quality. No surprise that Audi are now better appreciated in Europe than other luxury cars from Germany. And when you have a car like that you want to treat it the way it deserves. For me it means high quality maintenance and service from the people who know the car best. Wackerli has the job done fast and efficiently anytime I need them. And always with a smile. What else could you ask for? more

Great service 6/2/2011

I just got some work done on my car and they have been so nice and helpful. They did a good job and my car got washed and clean too. That was a nice surprise. more
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