criminal, fraudulent, plain old evil scum of the earth.
The service department tried to rob us, but luckily we escaped. Here is our story;
New EOS had traction light / button stuck to off, car started to pull left.
Wife brought car to dealership.
They fixed the traction button / light.
But they continued; they said the car had ""severe"" damage to steering linkage, that alignment was 4 degrees off, that the one wheel was 2 inches back (camber) from the other.
Service manager Andrew said it would be a 'very expensive repair' and that I should ""call my insurance company""
They said they would have to disassemble all steering linkage to find damaged part. OY!
I asked if they saw any impact, rim damage, etc. They saw none.
I had my mechanic call and pose as a relative. Mechanic said ""the service manager doesn't know what toe in, camber, or anything else about alignment.
Immediately retrieved car, took to my mechanic.
Guess what? There was no damage to my car. Didn't even need alignment. Have the report. Nothing wrong with car. Never was.
So, it appears that VW of SM wasn't happy with the warranty money they got, they had eyes on the big bucks. No wonder, they work on commission.
I was warned about dealerships, so I was lucky, lost a day's work, cab fares, couple hundred bucks. I feel lucky.
Now it's payback time.
Look for me in front of the dealership, walking with a big nasty sign, warning others of this scum.