I've taken 2 of my kids here and my husband has gone so far. We've seen 2 different Doctors and both of them took about 45 minutes- an hour getting to know us, taking a medical history, asking questions, giving suggestions, etc.. Very nice change from the usual 10 minutes with the Dr., after waiting an hour or more in the waiting room.
The receptionists were friendly, the whole office was very organised. When I called to make appointments the first time, they had me talk to someone in the billing office and we went through all the information they would need over the phone. Then when we got there, we just had to show our insurance card and fill out a few short forms and give our signature. No huge hassles, not pages and pages of long forms. They have a lab right in the office also.
If you're looking for a Dr. in the Fisher's Landing area, check this office out! Lots of Dr.'s available, usually can get same day appointments, and friendly and organised. Gotta love that!