I can't believe the review from a few years back. Sounds like a scam. I have been using Virgil's for many, many years and have never heard negitive feedback. This family run business takes pride in ALL customer concerns. When I took my car there recently, instead of charging me an arm and leg to get new head lights ($600 each) they first suggested I try a cleaning kit that they would do. No guarenttees but WOW, it worked and saved me over $1100. Plus when my wifes car needed a new front axel barring (broke in the Mayo parking ramp), the tow truck driver was able to pull it out of the ramp (a job I wouldn't do) and was quick... plus our car was done by the end of the day. Thank you Virgil's for your honesty, integrity and many years of family run business. Good to know there are still auto shops out there that I can trust.