Used to go here frequently (Prob 30 ish times in the past 2 years). Had great service in the past. Now, however, there service is subpar at best. The last three times I have been, something has gone wrong. I kept going back because in the past I had such great service. However, now I am officially done. 1rst bad experience - Took jeans to be hemmed they made them too short...I told them before I left that they were too short and they said must have been my mistake. It was not I am very particular about my pant length and I had it at a length I would like when I left. They charged me one time and then charged me again to fix the hem I didn't like even though I told them before I left the store when I picked them up I wasnt satisfited. 2nd bad experience - I dropped off jeans one saturday they said they would be ready at 11am the next saturday...they were not ready or even started when I showed up at 1pm...3rd bad experience - I dropped off a dress on tuesday night to be taken in, asked if it could be ready by 11am on saturday, they said yes...when i got there at 11, they hadn't even started and when i was upset they acted like i was being unreasonable. i asked how soon could they get it done they said 1pm (although I had a party I was supposed to be at at 2 I was going to wear it too). and acted like they were doing me a great favor when tuesday night the yhad promised me it would be ready by 11am...then when i got there at 1pm to finally pick it up they charged me extra for a "rush" order. how is tuesday - saturday rush when you originally told me it could be ready easily by saturday at 11 am?
Cons: One star is even too much for this place