Ayla of Castle Hills

I've lived here for 10 years and I'm not moving until I purchase a house. These apartments are spacious and close to 3 major highways. Also the complex is close to 6 schools, 2 elementary, 2 middle schools, and 2 high schools. Management has changed multiple times but the past 2 years have been the best managed time here so far. The grounds are cared for, the units have been renovated, the tenants are a better class of people and the staff has regular events that give this place a "homey" feel. I'll be here at least one more year. more

My family and I have been tenants in this apartment complex for about 7 months now. We've: had both of our cars broken into; gone without hot water for two seperate stints of 6 days; had one full month were the trash was not picked up; had our neighbors partaking in illegal controlled substances outside while some neighbor kids were playing football; had the closet doors in both our daughters room and the master bedroom fall apart; had the refridgerator die on us; met two people that live in this complex that have had their vehicles stolen; and have never once had a phone call placed to the office returned for whatever reason. Each time the hot water was shut off, there was no notice, and no apology. Pros: It's in a good location Cons: Everything else is poor: Upkeep, security, living conditions, customer service, etc. more