The optometrist was extremely professional. He listened to my concerns, and accurately explained everything I wanted to know. He was extremely nice and friendly. The professionalism of the optometrist was superb. I would recommend him to anyone interested in a reliable, consistent doctor that actually cares about his patients. He has been in business for over 20 years for a reason. He is an excellent doctor.
Harry - eye glasses are made by the lab! its the labs fault not the doctor or the staff! accidents happen! expensive eye glasses are expensive for a reason! They are hard to make! Sometimes the lab has a mess up! not the staff!
Judy - - The billing is sometimes the customers fault for not understanding their insurance policies. Even if the secretary explains properly, if you are confused about the billing be more specific!!! I understand that you were frustrated about the billing but that doesn't contribute to poor service! the quality of service Dr. Kevin Anderson performs in comparison to other doctors in the surround area is huge! other doctors just want your money! Dr. Anderson actually cares about his patients and it obviously shows from how long he will spend with his patients to ensure the quality of service!
There are only a few negative reviews, but Dr. Kevin Anderson has a patient database of 1000s of satisfied customers for a reason.
Everyone has bad days! and accidents happen! Try to be more understanding and judge your experience based on long term!
The only thing I am not satisfied with is that the young, responsible boy that used to make me laugh and smile all the time no longer works there.