A few weeks back I went there for the first time to get some pants tailored. Not only was it very expensive they handed them to me with thread hanging down from all the places they took them in - but besides the sloppy work, the hem has already started to fall out. I did, before the hem fell apart, take 5 tops to be dry cleaned, and when my girlfriend (not thinking to count) picked them up she didn't realize they only gave her 4. When I discovered the missing top and politely went back to claim it, the women acted like she didn't understand english and then told me they count items every time...she wouldn't even look for the shirt or take down my information in case someone got it by mistake and took it back. She was awful, the service is awful, the prices are awful and you can't count on getting back what you drop off.