This shop is proof that the cool, local video rental store is the exception rather than the rule. The counter staff at this establishment are always grumpy and not very helpful. On some occasions, they were even rude (giving my girlfriend a hard time renting on my account). As often with these small neighborhood shops, the selection is small and not well organized. It's a good thing that Netflix exists (not to mention that I moved) so I don't ever have to return to this horrible little establishment.