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Video City - 35 Reviews - 7205 South Cooper Street, Arlington, TX - Radio & Tv Communications Equipment Mfrs Reviews - Phone 1 (817) 472-9000

Video City

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Arlington, TX 76001
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1 (817) 472-9000
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Reviews

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Best

Got a great price for installating Dish TV. Professional and excellent service installation. Would certainly recommend Video City.

Worst

I would not recommend Video City to others. After they got through and left, we could not get our TV antenna to work. We called them three times, and still have not gotten a respo...

Excellent service 11/10/2015

Got a great price for installating Dish TV. Professional and excellent service installation. Would certainly recommend Video City. more

Polite and punctual 10/20/2015

This was our first time working with Video City, they did some TV wiring for us. They were very punctual, and came when they said they would be there. They were very careful to be clean about everything. They had to do some drilling to fit some things, and they even brought in a vacuum to clean up the dust. Everyone, especially John, was very courteous, nice, and professional. The price was definitely fair for the work that they did and the manner in which they conducted themselves. They also made sure to verify that we were pleased with the service, which we were. We would definitely call them again. more

Very good experience! 10/12/2015

We had a very good experience with Video City. This was my first time using them and I'm going to recommend them. I didn't know the procedure to get our dish network working in our mobile home and they fixed my problem. They did everything! They're very knowledgeable and were able to answer all my questions. We took our mobile home to them and they programmed the entire system for me. Now it works great. They were very clear, professional, friendly and polite. They solved my problem. more

Very Helpful. 9/3/2015

The folks from Video City have been very polite, professional, and accessible. We have been camping with the equipment they provided us in a heavily wooded area and had a couple of issues with reception. They answered all our questions, and made sure we had their cell phone numbers as well as their normal phone so that we could get in touch if anything else came up! more

Excellent 9/2/2015

Chris did an professional and outstanding job. He explained how everything work. Highly recommend this company. more

Excellent Service 7/6/2015

Video City put in a satellite dish for us. We have a brand new motor home, and our dealer recommended them. They did a fine job and explained everything to us. They were fair. They told us they would be here on Monday, but they came on a Tuesday because they were busy. My only complaint is that they did not call us to tell us they would be late. The service was fine and the price was comparable. more

Perfect experience. 6/11/2015

I've been using Video City's satellite service for less than a week, but so far it's been perfect. They came out, installed a satellite receiver I picked up through the dealership, and haven't had any problems. more

Finished everything in timely manner 5/5/2015

We have a brand new motor home coach. We were having problems with what they installed, so we called Video City per their recommendation. They finished everything in a timely manner. They fixed the problem, and everything was good. more

Chris and his staff were prompt and knowleable 4/15/2015

Great job and on time and a fair price. I highly recommend them. more

Excellent job! 4/7/2015

I moved into a senior living facility, and Video City came out and hooked up my dish. I had two TVs, and he made them work the way I wanted. He also switched around where one used to be in the bedroom and into the living room. He did everything I asked, and in a short amount of time. He also cleaned up his mess. He did an excellent job! more

Good job on short notice 2/11/2015

New RV arrived with wrong satellite antenna. Some box install turned into completely different install. Install tech did quick and neat job. Very happy. Now need to learn how to work everything!! more

Absolutely incredible. 2/11/2015

Video City installed a new satellite for us and were very professional and accommodating. Scheduling with them was a breeze and they took care of everything so that I didn't have to worry about a thing. The prices were great and everything went well. I would definitely recommend them. more

Excellent choice 2/10/2015

Video City was friendly and helpful. John the technician installed three different types of dish satellites in our televisions. He also helped me innovate a new Sony sound system in my main unit. He did extra things for me while doing them. My only complaint was that he wasn't that good about responding to emails in a timely manner. more

No problem with them at all. Very pleased. 1/5/2015

Video City is wonderful! The technician was professional and extremely knowledgeable of his work. He was courteous with us and knew what he was doing. He was simply a very charming, talented, and friendly man. One time I even saw him working on another house across the street. The company itself responded to our needs almost immediately and even finished the work in two days. more

Fantastic, above and beyond my expectations. 12/18/2014

This was my first time using Video City. They were amazingly flexible, in not only the pricing and sales process, but also in the tying up and installation of service. This was for an RV. They went above and beyond trying to match my schedule and timeline, and I was very unreasonable. I would not use anyone else to do this service in the Dallas area. more

Poor response to customer needs. 12/8/2014

I would not recommend Video City to others. After they got through and left, we could not get our TV antenna to work. We called them three times, and still have not gotten a response back. RESPONSE FROM Video City: Customer has been contacted and issue resolved. Was unaware he had one. more

Very good company, would recommend to anybody. 12/2/2014

Video City is a very professional company, and you don't find that very often. The technician who came out to install our television was very instructive, and helped me understand everything very well. I would recommend Video City to anyone. more

Very good experience. 11/25/2014

The people at Video City are very good. They showed up to fix a satellite dish for me. The technicians were very friendly, and arrived on time. They did what they needed to do, and they did it quickly. Overall I'd say that my experience with them was very good. more

It was a positive experience for us. 11/11/2014

Video City did satellite work for me and the young man that showed up was on time. He got everything working in a timely manner and he knew what he was doing. He was very professional, cordial, and friendly. It was a positive experience for us. more

Timely and efficient. 9/25/2014

I hired Video City to install Dish television on my two existing TVs. They came exactly when they said they would and they did the work very efficiently. They were very neat. more
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Owner Message

  • Video City is a company that is able to satisfy any customer's needs. They provide quality satellite TV and internet services in the U.S. With a team full of experts, this business is able offer a wide variety of technological services and advice on what may fit the customer best. Video City places top priority on customer service and they will go above and beyond to make sure the customer is happy.

Additional information

  • Neighborhoods:

    Southwest Arlington, Southwest (North & South Rush Creek), Southeast Arlington, Southeast (North & South Lynn Creek)
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