I think they are over-rated. You can find really nice lingerie and under ware at most department store for better prices and more selection. The brand has become wide known as one of the innovator out there, and being an exclusive lingerie, under ware store, it has it’s niche. I don’t particularly like their bras very much, the Jockey or Dillards underware far surpasses what Victoria Secret has. Victoria Secret staff is nice, but some are not very knowledgable as to what size you really need. They don’t’ know when to leave you alone so you can look for yourself and sometime make you feel like you shouldn’t be there. With a snobbish attitude, I prefer to shop elsewhere for most of my lingerie need. Also, they now carry make up and lotion… originally, it was nice, now it’s just too much!