Ordering the bridesmaids dresses for my wedding at Victorias Bridal was an absolute nightmare! They are extremely unprofessional, rude and have no sense of customer service. Two different employees completely mis-measured two out of four of the bridesmaids and when we received the dresses they were two sizes to big. To make it worse, the in-house alterations did a nightmare job on re-sizing both of the dresses and I had to take them to an out-of-house alterations shop to have then fixed and for the most part completely redone. I ordered the dresses 5 months before my wedding and my maid-of-honor didnt receive her dress until 4 days before my wedding. I strongly encourage any bride to shop for bridesmaids dresses elsewhere. To make it worse, the employees and manager/owner of the store showed NO remorse for all of the troubles they caused and were rude throughout the entire process.
Cons: Inexperienced, Unprofessional, Rude