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Vic Williams Tire & Auto - 78 Reviews - 441 Butler Industrial Dr, Dallas, GA - Auto Repair & Service Reviews - Phone (770) 445-4645
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Vic Williams Tire & Auto

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441 Butler Industrial Dr
Dallas, GA 30132
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(770) 445-4645
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Vic Williams Tire & Auto - Dallas, GA
Vic Williams Tire & Auto - Dallas, GA
Vic Williams Tire & Auto - Dallas, GA
Vic Williams Tire & Auto - Dallas, GA

Reviews

( 61 )
( 9 )
( 3 )
( 5 )
( 0 )

Best

Great shop. Good service.

Worst

Was disappointed in customer service received. I called & told lady that I needed my tires rotated (which I purchased there) & that I needed a "Front End Alignment". I asked for c...

honesty 4/10/2014

Great shop. Good service. more

overall competent people 4/8/2014

I hope my 5 star click took, it is hard to tell on this site. I give it highest marks. this is the second time I have been here even though it is 30 miles from my house. Well worth the trip. more

Personal Service 4/1/2014

Vic and Terry recognize me and call me by name. They take the time to explain, and if necessary show me the problem. Vic sat down with me, gave me options and prices, and gave me time to decide. Thanks so very much. more

Great people do it right the first time 3/27/2014

I scheduled my visit days before. They took me right in. Everything was there. The same general several guys Bryan and Chuck do the work every time. I was on the road again on time and at budget. more

Friendly, fast, efficient, reliable! 3/25/2014

Would not trust our cars to anyone else! more

Usual good service 3/16/2014

Everyone took csre of needs quickly. Glad to see them so busy. more

Vehicle Alignment 3/13/2014

Was disappointed in customer service received. I called & told lady that I needed my tires rotated (which I purchased there) & that I needed a "Front End Alignment". I asked for cost & was told $65.00. When I got there I again inquired as to cost & said I just wanted front aligned. When I got the bill it was $83.00. When I asked why, I was told that they couldn't do just a front-end alignment since it was a 4-wheel drive car. I asked why I was not told that prior to them doing the work. The lady could not give me an explanation. Being a woman & not a mechanic, I feel that they should have been honest with me & said something. The problem seemed to be that the receptionist did not converse with the shop people as to what I asked for so they could have explained to me instead of waiting until the bill was presented so I would have had the option to not have the service done. more

Great friendly and positive attitude 3/1/2014

All staff and techs are great friendly and knowledgeable in their job. Never had any issues after leaving. more

Great customer service! 2/27/2014

Overall I am pleased with the service and the work performed on my car. more


Friendly and don't mind that I ask questions 2/14/2014

We had a great experience today - the staff is happy to listen to concerns and explain issues to me which is a comfort to me when dealing with my vehilcle. This is a new shop for us so each time we go and have a good experience we gain confidence. more

Great work everytime 2/10/2014

never a problem, Ita hard to find a very good mechanic. who will the work right the first time.. Vic Williams Tire & Auto has those Good mechanic's will do the work right the first time,.. more

You do good Work 2/6/2014

you have good workers you can trust your with your car more

Great customer service 1/27/2014

I appreciate the hard work of keeping my car maintained. However, I was disappointed to find that my car was not locked up as requested when I picked it up after hours. Key and paperwork left under driver floor mat which meant the door couldn't be locked. Should have been left under the passenger side so driver side could be locked with key and then passenger with the door lock. Otherwise, I have been pretty happy. more

dependable 1/24/2014

trustworthy, they did good job more

Great people who do it right the first time 1/20/2014

Vic and his guys do all my work on all my vehicles. Very nice, friendly people. more

customer care 1/18/2014

I appreciate being notified of necessary work and letting us decide further action. We havent always had that experience at other places in the past. more

Owners and Employees Listen to the Customer's Concerns! 1/16/2014

Rated 4 rather than 5 because unable to determine cause of difficult problem. I appreciate being able to talk directly to the mechanic. Large companies have to many layers that insulate the customer from the doer, which adds cost for glitz -- not value added. I'll be back for regular service! Hopefully we will eventually solve my battery problem. Bob Horvath more

Friendly & fast 12/26/2013

I called first thing in the morning to make an appt to get my oil changed. They don't make appts. It is first come, first serve. I got there about 9:30 and it looked crowded. It really only took about an hour. Mandy was very friendly. She made us feel right at home. more

GOOD QUALITY WORK 12/24/2013

Only thing I could possibly ask for improvement would be more status reports on long drawn out jobs like this last one. You can't control when the parts will get to you, but it would help my planning. Other than that, I couldn't ask for anything better. Thanks for all the effort that you make for me and I am sure for all customers. Merry Christmas more
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Additional information

  • Hours:

    Mon-Fri 8:00 AM-6:00 PM,Sat 8:00 AM-2:00 PM,Sun Closed
  • Payments:

    Master Card, Visa
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