Last time I ate there, our waiter wasn't to be found after he dropped off our plates, and when we finally did flag him down for some more beverages, he visibly and audibly was annoyed with our request.
Recently, I called to try to make a reservation. The conversation went like this:
Me: Hi, I'd like to make a reservation for Sunday night.
VC: For four?
Me: No, for two.
VC: I don't think I can squeeze you in tonight.
Me: No, I said Sunday night.
VC: Oh, OK... Hm... we're really busy right now, so could you call back tomorrow around 4:00 or 4:30?
Me: That's crap, take my reservation!
VC: OK, hold on a second...
I will never dine there, ever. There are too many other restaurants that actually *want* my business.