I wouldn't listen to Jada's remarks below, she wanted the extensions for free and threatened a law suit insisting she was an attorney and the extensions were not Great Lengths. My daughter, one of the co-owners, called for help so I contacted our attorney who checked it out. The extensions were Great Lengths and Jada was not an attorney. Instead of our attorney contacting Jada I did....mistake the women can not speak without using the most vulgar obscene language I've ever heard. After hanging up on her she repeatedly called leaving the same type of voice messages.......these are in the hands of our attorney as well.