We have been going to VHAH for 16 years now. The office staff is so kind, caring and efficient. All the doctors have been great. We especially love Dr. Sneed. She clearly cares about the health of all animals and gives excellent care. She is smart, empathetic, caring, professional and very thorough. She takes the time to go over every aspect of your pet's care and she if very patient and caring when she answers our questions. We are very pleased with VHAH!