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Verizon Wireless - 2 Reviews - 1839 South Rd, Wappingers Falls, NY - Local & Long Distance Telephone Service Reviews - Phone (845) 296-0500

Verizon Wireless

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1839 South Rd
Wappingers Falls, NY 12590
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(845) 296-0500
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On an average visit to the Verizon store on Rt 9 in Wappingers, expect to spend at least a half hour to get a simple question answered, or at least an hour if you have an actual p...

Terrible customer service 10/10/2005

I went to update my account and waiting 1 hr. I was sent to one line and then told to go to another line. After all that time waiting I was told I had to come back during the weekday hours. I was very aggravated. more

Verizon 8/11/2005

On an average visit to the Verizon store on Rt 9 in Wappingers, expect to spend at least a half hour to get a simple question answered, or at least an hour if you have an actual problem with a phone. If you are looking to buy a phone, the staff will be all over you until you make a decision, and then will disappear for up to 20 minutes while searching for paperwork for you to fill out. The store is way too small and understaffed for the amount of business that they seem to do, and many of the staff working there do not seem to know anything about the phones or service that Verizon provides. Often when you ask someone a question, they will go to find someone else to answer your question for you, or send you to the back of a very long line for phone service. I have gone to other Verizon stores, and they have all been much better than the one in Wappingers. more
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Owner Message

  • Verizon FiOS is new to Verizon and is a bundled Internet access, telephone, and television service which operates over a fiber-optic communications network.

Additional information

  • Hours:

    M-F 9:00 am - 6:00 pm
  • Payments:

    Visa, Master Card
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