I have been going to this particular salon for years and have generally been happy with the service; however, over the past 6 months to a year, I have been disappointed with the service and attitude of many of their receptionists. The women at the front desk are, w/out a doubt, the most discourteous front desk staff I have encountered. Unfortunately, I believe this behavior is exhibited by the manager or owner, who, on my last visit, acted irritated and put out to have to help me. While I know the salon is a busy establishment, having to wait over 30 minutes for an eyebrow wax is really unnecessary and reflects on their poor scheduling. The only reason I stay with Veda is for my stylist, who has always been on time, does an excellent job and understands thay my time is just as valuable as that of the management. I have referred people to the salon for years and have never received complimentary services, product, etc. Given the outlandish pricing, I would think they could recognize loyal customers and reward them w/a price break or free service on their next trip to the salon. If my stylist ever leaves or transfers to the new store, I will no longer go to this location.
Pros: clean and relaxing facility
Cons: snobbish staff, high priced, some services do not start on time