If you’re looking for CORPORATE BUSINESS APPROACH to veterinary care then, this is the place for you. Building is new but, rooms and exam tables are always FILTHY with dirt and hair. They PUSH medication and food they carry and will give a major attitude if you request otherwise. What they do dispense for medication is NOT in manufacturer bottling rather, its re-bottled and labeled from VCA (Obviously ordered in bulk to maximize profit yet, there is NO INSERT with information, side effects and warnings given with the medication they dispense.) Wouldn’t the Veterinarian caring for your pet find that important information for you to have? The manufacturer does and pharmacies do. The COST of medication, supplements and vitamins is DOUBLE what you can find online at accredited websites like California Pet Pharmacy and Vet Source. Flea and heart worm products are locally half price of VCA at Coastline Pet Supply on 707. They PUSH TESTING for everything, I mean everything. Can’t check your pet’s ears without an ear scraping at over $100. Can’t give antibiotic without blood work over $100. Everything has to be blood work, put under a microscope or x-rayed; it’s all about the dollar. Then, they DON'T even CALL you with the test results. Be prepared to have to go retrieve results yourself and good luck getting any answers or return phone call. It takes several phone calls for medications to be refilled then, you will be made to feel like you are a burden. DR. BISHOP who is the Medical Director at VCA will take it upon herself to intervene on your pets medical care and test results. She is not helpful rather; she is the RUDEST and most EGOTISTICAL doctor I’ve ever dealt with. She will make assumptions and generalizations on blood work without knowing your pet or their medical history. If you are looking for a caring, empathic, honest veterinary care then, you will want to GO ELSEWHERE. I have dealt with VCA for years, paid out thousands of dollars and have been very patient and forgiving but, my last dealing with their antics is the last straw. My pets are like my CHILDREN and they DESERVE quality care without feeling like a burden or breaking the bank.