My mom took her childhood pets to SAH and the care was great. She usually saw the same person, but since then he has passed away. A couple of years ago I had a cat named Midnight. One week he became really sick. My mom brought him in and they had to keep him overnight. They did everything for him but unfortunately, he died. After his death, they sent me a sympathy card, the "Rainbow Bridge" poem with his paw print on it, and the even sent me his collar, that meant a lot. Then I got 2 cats. I have also taken them there. My cat had to have some major surgery. I was young, so they explained it to me and I was fine. Great service. Excellent staff, an all around great experience!!!!