After such rave reviews, I took my cat to this vet because she was losing weight fast, 3-5 lbs. over the course of 10 days and not eating. They did blood work, said she wouldn't let them see her teeth, and sent me home with a dental kit and 2 cans of food with a recommendation to have a dental cleaning and extraction ranging from $800-1500. Called and left a message the following day about the blood work and glossed over important things like liver concerns, but many minutes on slight anemia and is probably okay for the dental work. I called back, got a different vet and she offered some meds for sore gums which weren't ready several hours later when I arrived. The tech said she'd have them ready in 5 minutes and 5 minutes later she hadn't made a move to get them and was still on the computer. When I went back the next day, I got the Rx and copies of my cat's labs. I sent them to another vet with my cat's info/history and they took me first thing the next day. My cat has stomach cancer and a very short time to live. Not the vet's doing, but no where close to needing a dental cleaning. You can decide if this is vet you want to trust.