South and North, there are two locations with the same name. I have been to both. While the north location is very busy and open all the time they are good for emergency care and after hour stuff. The other location down in Spanaway is smaller and more friendly. Dr. Woods is very warm and actually spends a great deal of time on my dog during her exam each time I go in. She is very informative and always follows up with a phone call just to see "How is he doing?" I love this. The staff there are caring and friendly and remember my name and my pets name everytime I come in. They give me a military discount too! After reading all the reviews it seems to me that both hospitals get clumped together in the same review. They are like apples and oranges. Both are fruit but not the same. While they are both vet offices... one is more for emergencies.. the Spanaway Pacific Avenue with Dr. Woods, I would recommend to all.