I took my new kitten in for the 3rd in a seies of expensive "new kitten" vaccinations and asked them to look at his ears (mites, or something similar that had been there since the last visit but went unnoticed by the technician); I was quoted $45 on the phone. The shocker was not that it came to more than that, but that it came to over $160 because the vet did a swab of my cat's ear and looked at it under the microscope. Even so, the vet's findings were inconclusive! my cat still has a problem that has not gone away with home treatment and now has become very serious - i plan to find a cat doctor who will see my pet him or herself rather than hand him over to a technician who is rushing and not really looking at my animal. (By the way, the techs also do reception and this is not a good idea). Also, they don't allow you to accompany your animal for the vaccines; their reason: "it stresses the animal more when their owner is nearby." I found that odd and discomforting.
Pros: none that I know of
Cons: overpriced, overpaced, overstaffed for everyday vet needs