In defense of VCA Promenade, I have *always* been presented with written estimates and/or price information prior to any tests or procedures. That's the one thing I do like about VCA (perhaps the 1st reviewer has not been there in awhile?) but, yes, the prices ARE a little on the high side. \r
My vet had a private practice but then joined VCA, which is why I take my animals here. I have seen the other vets, too, and I believe they are a very competent group of doctors. The staff is friendly and courteous. All-in-all, I am very satified with them.