After adopting my cat from the Humane Society, VCA did the initial health checkup on my kitty for free. He had fleas and tapeworm. They completed all the tests and gave him flea medication and worm medication immediately. They even gave me a free bag of science diet cat food. The only thing I had to pay for was the medication. I received mailings reminding me of each appointment I needed to make for follow-up visits and recieved a coupon for 10% off my next visit in the mail. they really took care of my cat and made him feel comfortable at the vet.