I have been a member at the Magee branch for eight years now and have never had a bad experience. Their staff is professional and friendly and always willing to help. I had my debit card information stolen a couple years ago and my account was emptied out. I made ONE phone call to the credit union and they took care of it. I had my money back in less than two days! I would (and have) recommend Vantage West to anyone who is looking for a finacial institution.