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Vance Furniture Co Inc - 4 Reviews - 325 S Garnett St, Henderson, NC - Furniture Reviews - Phone (252) 438-3911

Vance Furniture Co Inc

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325 S Garnett St
Henderson, NC 27536
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(252) 438-3911
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Furniture

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Vance Furniture Co Inc - Henderson, NC
Vance Furniture Co Inc - Henderson, NC
Vance Furniture Co Inc - Henderson, NC

Reviews

( 2 )
( 0 )
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( 1 )
( 1 )

Best

This fine furniture company has been around since 1941. They care Rowe,Broyhill, Lexington, Kincaid and Berkline furniture. They even ship nationwide. My mother in law bought a co...

Worst

The store was well-organized, and extremely clean, great sales and bargain's. The salespeople were very friendly and helpful. The store I visited has a variety of furniture select...

VANCE FURNITURE COMPANY North Carolina 12/1/2011

When I called I spoke with Henry and he was really nice. I ordered my furniture and had it shipped to my address in Florida. It made sense to purchase here even though shipping was over $900 because the price was lower than other companies and there was no taxes charged. Five months later I got a statement from the Florida department of revenue stating that I owed 6% the total of the purchase price in taxes to the state of Florida unless I can show that I paid taxes at the time of purchase (which I did not). I called Vance Furniture to ask if this was legal and the man that answered the phone (I didn't get his name) said ""Yes, it happens all the time, but that has nothing to do with us.... That's between you and the state of Florida."" I was shocked at how rude he was and I went on to ask questions to make sure it was the right Vance Furniture (it was). The customer service I got at the time of the call was completely out of the window from this guy. I asked for Henry and Henry told me that he has seen this twice with the state of Florida. I was turned off by the fact that they did not inform me of this at the time of purchase. If I had known I would have purchased from the store because I would have saved the shipping cost and saved money in the end. Although the issue is pretty cut and dry I was turned off by the fact that I was not informed of this by the company at the time of purchase, especially because they knew of the law. I had to call back to get a copy of my invoice and the rude guy answered the phone again and would not answer any questions (very general questions that anyone there could answer), he said ""Henry was your sales person and this is something between you and him"" He did not even take a message. I have always felt and still feel that people can handle any news as long as it is presented to them in a respectful way. This situation was NOT handled in a respectful way. By the way------ The furniture was exactly what I ordered. more

World Class 7/10/2007

The store was well-organized, and extremely clean, great sales and bargain's. The salespeople were very friendly and helpful. The store I visited has a variety of furniture selections that were all very beautiful. Bed room furniture,Accessories, Living room furniture,Dinning room Furniture, Lamps-Rugs, Pictures for all occasions, Kitchen tables, more

Discounts on Fine Furniture 11/2/2005

This fine furniture company has been around since 1941. They care Rowe,Broyhill, Lexington, Kincaid and Berkline furniture. They even ship nationwide. My mother in law bought a couch for a family friend in need, Vance Furniture shipped it and it arrive in perfect condition. They also care American Drew, Vaughan-Bassett, Ashley furniture too.Located in historic Henderson, they also have a toll free telephone number. The sales staff are very helpful and know their brands and fabric. My personal thought is they are worth the drive. PROS: Lots of selection CONS: out of the area more

beautiful furniture excellent customer service 10/14/2005

This is a great furmiture store with excellent prices. The employees are very friendly and knowledgeable. They can answer any questions you have. They can hold furniture for you and will even deliver your furniture if you need them to. I would recommend shopping here. They have a great selection of lamps, sofas, chairs, table, and more. more
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Owner Message

  • Financing Available

Additional information

  • Hours:

    Monday-Tuesday 9:00 AM - 5:30 PM ; Wednesday 9:00 AM - 4:00 PM ; Thursday-Friday 9:00 AM - 5:30 PM ; Saturday 9:00 AM - 4:00 PM
  • Payments:

    Master Card, Visa, Discover, American Express
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