This is a family owned and operated business. But not only do they clean your carpet they will clean your tile and grout. They offer a 100% money back guarentee, but you will not need it. they do such a thourogh clean job. they work very fast, are on time and will move your furniture for you.. the owner is always on the job and the chemicals they use leave no residue. they do such a great job you will call them back and they will still give you a great price.