I was actually sitting in my car getting my oil changed at this very Valvoline on 9/11 as I heard the towers falling on the radio -- bizarre and sad memory. I like the fact that I get to stay in my car, and I actually find that I do like to hear them doing their points check. They do always try to sell you something more (wiper blades, air filters, etc.), but I always tell them that's my husband's department, and then they leave me alone. I like the free fluids top off service, particularly with the wiper fluid. It is more expensive than most places, but you don't need to make an appointment, and then you're in and out. You can usually find a $5 off coupon in the yellow pages, valupak home mailers, or print them off the Internet. They are usually quite friendly and polite. I like staying in my car and not having to hang out in a dirty service station.