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Valvoline Express Care - 1 Reviews - 3412 Hillcrest Ave, Antioch, CA - Auto Repair & Service Reviews - Phone (925) 754-8040

Valvoline Express Care

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3412 Hillcrest Ave (at On Hillcrest Ave. At Wildflower Dr. Next to Chevron in Antioch)
Antioch, CA 94531
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(925) 754-8040
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Valvoline Express Care - Antioch, CA
Valvoline Express Care - Antioch, CA
Valvoline Express Care - Antioch, CA

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Brought my car to these guys to have shocks put on. I had bought the shocks online thinking I would have time to do in my spare time Ha. So after a couple months in my garage I to...

Bad Dis service 9/25/2008

Brought my car to these guys to have shocks put on. I had bought the shocks online thinking I would have time to do in my spare time Ha. So after a couple months in my garage I took car and shocks to this shop. They did good job in short time...how hard are shocks when you have a lift and air tools. To make my story short one of the shocks failed in a matter of months so.... I go back down with a monroe claim form and ask them if they could help me with claim. The manager flat out told me tough luck if you had bought the shocks here we would do it but you didn't so p... off. The claim form states take the defective shock to a monroe shock dealer and they would replace defective part. So no $$ out of Valvoline express care pocket... and I told the valvoline guy that I was willing and able to pay the fee for the work of taking shock off and putting replacement on. This is downright Dis-service at best. I am writing this here because the guy who operates the place is all smiles till you have a problem then all he can say is I'm sorry you didn't buy shocks from us at hyperinflated prices so tough luck. Well I'm sorry here's a nice review Mike in Antioch Pros: did initial work fast Cons: un willing to help after the sale more
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Over 25 years of fast, convenient maintenance services for busy people.

Owner Message

  • Dedicated to giving you fast, convenient vehicle maintenance at a great price! . Manufacturer Services: • Drive Thru Oil Change • Transmission Service • Radiator Service • Gearbox Service • Air Filter Service • Tire Rotation Safety Services: • Serpentine Belt Service • Battery Service • Light Bulb • Wiper Blade Performance Services: • Air Conditioning Service • Fuel System Service • Gas Saving Service

Additional information

  • Hours:

    Mon-Fri 8am-6pm ; Sat 8am-5am ; Sun 8am-4am
  • Payments:

    Master Card, Visa, American Express, Discover
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