I made an appointment for my puppy's third and final round of DA2PPv shots. Their prices were extremely affordable. $15 for the shot, and $33 for a general exam, which wasn't required but I requested it.
The first person who examined my puppy told me I should get the Bordetella vaccine to protect her from kennel cough. They only carried the injection version. I told her I'd like to read up on the injection vs. the the nasal spray before getting it. She said that's fine.
In comes the doctor, does the exam, and walks out. Then a third person comes in with the DA2PPv and the Bordetella injection. ""Whoa, wait a minute, I've already said I don't want the Bordetella today.""
He agreed to my request, but went on to give me a lecture about how their injection was better, I'd be wasting money if I went elsewhere, etc. etc.
It's a small pet peeve of mine when vets don't listen to their customers, and/or don't communicate well. If I hadn't been paying attention, they would have given the Bordetella after I'd said I didn't want it yet.
I simply want to educate myself on the different forms of it before making a decision. That's all. I made an appointment for DA2PPv only and I told them I didn't want anything else.
For non-emergencies, I recommend Value Vet for the rock-bottom low prices. Just plan ahead and know exactly what vaccines your pet is due for. Pay attention to their staff and don't let them give your pet anything you haven't discussed.
For emergencies, I'd be concerned. Nobody seems to be communicating with each other and that's how fatal mistakes happen. It's a mixed bag.