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VIP Moving Svc - 0 Reviews - 1333 S Loop W, Houston, TX - Rental & Leasing Business Equip Reviews - Phone (832) 577-8238

VIP Moving Svc

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1333 S Loop W
Houston, TX 77054
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(832) 577-8238
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VIP Moving Svc - Houston, TX
VIP Moving Svc - Houston, TX

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Editorial review from Citysearch 7/23/2013

If I could give them zero stars, I would!\r \r Imagine this: we call and speak to the owner months before our move date and are impressed that he calls back on a Sunday and quotes a reasonable price. We tell him that we will be buying many large items at IKEA and need to have it picked up and driven one hour north to Huntsville. He says that it would be no problem and that the driver can meet us in the pick-up area.\r \r So, with VIP Movers reserved, we drive from California to Houston in 2 days (11 hours of driving each day), and we only have two days to purchase, move, and set up our daughter's apartment for college before my husband is due back at work.\r \r On Saturday, we get a confirmation call from VIP stating that they will be outside IKEA at 1pm Sunday. I ask for a number to call since the office is closed on Sunday, and Salvador gives me his mobile number.\r \r We get to IKEA, select our items and roll 4 large pallets outside to the pick-up area. Shortly before 1pm, I call to tell them what we are wearing so that they can spot us.\r Ten minutes later, I get a call from the driver saying that they are running ""a little"" late and that they will be there at 2:30 or 3pm instead. I am shocked to hear this, as it is hot, sunny, and humid outside and that will mean waiting a possible two hours in this weather. Of course, it is too late to book another mover, so we have to wait. \r \r When it hits 3pm (now 2 hours later), we learn that they are ""wrapping up"" the other job and should be to IKEA ""shortly"". \r \r To shorten our story of misery, ends up we get desperate at 4pm and make calls to see if there is a U-Haul rental nearby. There is, but it closes at 4:30pm. My husband heads over there, and right when he is signing the contract, my daughter finally gets a text message saying they are available now (at 4:25pm for a 1pm appointment!). We end up having to load the truck, drive, and move furniture to a second floor apartment, and my husband has a hernia for which the doctor warned him to not lift anything over 20 pounds. It was like a bad nightmare and a very poor introduction to Texas.\r \r I will never forget waiting 3.5 hours outside of IKEA in that humidity. So much for all the pre-planning and the confirmation call the prior day! \r \r Needless to say, this is an experience that I would never want anyone else to have, so I will be writing reviews to warn consumers everywhere. You will not be surprised to learn that despite several messages to the company and one actual contact with a person there today, we have received no call back of apology. There is no way to ever get back the time we lost in setting up our daughter's apartment, and I am afraid to find out the damage it did to my husband's hernia by having to do all that lifting. more
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This is moving

Owner Message

  • When you think of Bekins, you think, "This is moving." For more than 120 years, families like yours have trusted Bekins Van Lines to move them across the street, across the country or around the world. Bekins has the experience and expertise you need to get you to your new destination smoothly and efficiently.

    New home, new community, new friends – moving can be an overwhelming experience. At Bekins, we understand the anxiety and stress of moving and we're there to make it easier, every step of the way. You're not alone when you move with Bekins as our process is designed to assist you throughout your entire relocation. It's a process that offers you choice, flexibility and control.

    With a network of more than 370 independent agents across the country, Bekins can provide a variety of services including free estimates, storage, packing, loading, unloading and hauling in order to meet your individual moving needs. We can help you design a plan that fits your budget.

    From the salesperson that gives you an estimate to the driver that loads your belongings, you can be sure they're equipped to handle the job. For more than a century, the Bekins name and reputation have made Bekins the mover that generations of families have trusted.

    Bekins also provides:
    Government/Military Household Moving Services
    Corporate Relocation Services
    International Relocation Services. • Residential Moving Services
    • Free Estimates
    • Flexible pricing and payment options
    • Move coordination
    • Expert packing,loading & hauling
    • Excellent customer service
    • Expansive network of agents,drivers,and employees

Additional information

  • Hours:

    Mon 08:00 AM-08:00 PM;Tue 08:00 AM-08:00 PM;Wed 08:00 AM-08:00 PM;Thu 08:00 AM-08:00 PM;Fri 08:00 AM-08:00 PM
  • Neighborhoods:

    Central, Afton Oaks/ River Oaks
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